Refund Policy

1. Overview

Subject: Human is operated by JMR Holdings LLC. This Refund Policy explains the cancellation and refund rules that apply to purchases made through Subject: Human.

Because Subject: Human experiments may involve scheduled periods of participation, refund eligibility may depend on whether the scheduled experience has already begun.

2. Experiment 001 — The Most Important Person on the Internet

Purchases for Experiment 001 reserve a scheduled observation period during which the participant is designated as The Most Important Person on the Internet on Subject: Human.

The exact scheduled observation time is assigned after successful payment and communicated to the purchaser.

3. Cancellations Before Your Observation Period

You may cancel your Experiment 001 reservation for a full refund at any time before your scheduled observation period begins.

Refund eligibility is determined using the scheduled start time maintained by Subject: Human's systems.

4. After Your Observation Period Begins

Once your scheduled observation period has begun, the purchase is no longer eligible for cancellation through the standard self-service refund process.

This applies even if you do not personally visit Subject: Human during your scheduled period. Your purchase reserves the scheduled period and the service operates according to that reservation.

5. Service Problems

If a technical problem attributable to Subject: Human prevents us from providing a purchased observation period, contact us so that we can review the issue.

When appropriate, we may provide a remedy such as rescheduling the observation period or issuing a refund.

6. Refund Processing

Approved refunds are returned through the payment method and payment processor associated with the original transaction.

After a refund is issued, the time required for the funds to appear in your account may depend on your bank, card issuer, or payment provider.

7. Abuse and Fraud

Subject: Human may review refund requests and transactions for suspected fraud, payment abuse, unauthorized transactions, or misuse of the service.

Nothing in this policy limits rights or remedies that cannot be limited under applicable law.

8. Future Experiments

Subject: Human may introduce additional experiments with different fulfillment methods or refund conditions. Any experiment-specific refund terms will be disclosed where applicable.

Unless otherwise stated, this policy applies to purchases made directly through Subject: Human.

9. Changes to This Policy

We may update this Refund Policy as Subject: Human evolves, including when new experiments, payment methods, or service features are introduced. The effective date shown above may be updated when the policy changes.

10. Contact

Questions regarding a cancellation, refund, or transaction may be directed to: